NextSteps Companion
Help Families with Care & Clarity
During difficult times, NextSteps Companion provides a compassionate platform to organize funeral arrangements, collaborate with loved ones, and honor cherished memories with grace and simplicity.
Mission
Our Purpose
Is to give every family clarity, calm, and coordination after the loss of a loved one — through an App that brings tasks, tributes, suppliers, contributions and budgets into one place.
The NextSteps Companion App:
Keeps everyone informed in a single and private space
Simplifies choices with trusted vendor options and transparent costs
Reduces stress by turning confusion into a clear plan
Preserves memories with tributes, photos, and service details
Mission
Our Purpose
Is to give every family clarity, calm, and coordination after the loss of a loved one — through an App that brings tasks, tributes, suppliers, contributions and budgets into one place.
The NextSteps Companion App:
Keeps everyone informed in a single and private space
Simplifies choices with trusted vendor options and transparent costs
Reduces stress by turning confusion into a clear plan
Preserves memories with tributes, photos, and service details
Who's This Perfect For
FUNERAL DIRECTORS AND HOMES
Replace scattered calls, texts, and spreadsheets with one shared plan — so your team works faster, makes fewer errors, and families feel cared for and connected.
Chasing details → Collect facts, photos, and approvals in a secure Family Portal with guided checklists.
“Who’s doing what?” → Assign roles and due dates; automatic reminders keep tasks moving and create an audit trail.
Tight timelines & vendors → Use templates to build services and confirm florists, transport, livestream, and printing from one hub.
Budget drift & awkward follow-ups → Keep a transparent budget and contributions tracker with approvals captured.
Training & handoffs → Reusable SOPs/checklists and a Director Dashboard give clear progress and accountability.
Status confusion → A live case timeline shows the next step for staff and family at a glance.
The Digital Tool Every Funeral Director Has Been Waiting For!
Benefits
Everything in one place
Funeral Director
Track all cases, assign tasks, and see progress at a glance.
Family Portal
One secure place for tributes, media, event details, and updates.
Manage Finances
Track budgets, contributions and payments in one place
Tasks and Responsibilities
Assign tasks, set reminders, and monitor progress in real time.
Vendors Marketplace
Connect with trusted florists, transport, catering, and memorial products.
Time Saver
Reduce admin time and focus on compassionate care.
Process
How it works
1. Get App
Begin your journey with NextSteps Companion — download the app to your phone or desktop and experience how simple coordination can be.
2. Try App - 14 days free
Experience the app risk-free for 14 days. Load a sample case to explore every feature — no real data required or credit card needed.
3. Invite a colleague
Bring others on board — invite a staff member or family contact to share, update, and coordinate together in real time.
4. Book a 15-min walkthrough
It only takes a few steps to activate and go live. Should you need any help, our team is happy to walk you through — just book a quick call.
5. Customise the App for you
We’ll make the App look and feel like an extension of your brand — personalised with your logo, colours, and preferences.
6. Go live
Begin guiding real families through their journeys — onboard their cases and manage every detail with care.
Simple, predictable pricing
Start with a pilot, grow with your caseload. Cancel anytime..
Starter
$99/mo
1–50 cases / year
Email support
Growth
$199/mo
51–200 cases / year
Everything in starter
Priority support
Pro
$399/mo
Over 200 cases / year
Everything in growth
Premium onboarding and full customisation
Testimonials
Trusted by 200+ Customers
“NextSteps Companion has transformed how our team coordinates each funeral. Tasks that used to take hours now happen seamlessly — everyone stays updated in real time, from the first call to the final tribute. Families notice the difference.”
Mark Thompson, Funeral Director
“After my father passed, I had no idea where to begin. The funeral home invited me to NextSteps Companion, and suddenly everything — decisions, payments, updates — was in one place. It brought order to a time that felt overwhelming.”
Sarah Mwangi, Family Representative
“As a florist, I used to juggle calls, messages, and last-minute changes. With NextSteps Companion, I receive updates instantly and know exactly what’s needed. It’s professional, respectful, and saves everyone time.”
Sophie Williams, Floral Design Partner
FAQs
Frequently Asked Questions
For Funeral Homes
How long does it take to set up NextSteps Companion?
Most teams can be up and running within minutes. Simply download the app, load a demo case, and invite your colleagues. Our team can also guide you through a quick onboarding call if needed.
Can the app be customised to match our funeral home’s brand?
Yes. We’ll customise your version with your logo, colours, and contact details so it feels like part of your business.
Is NextSteps Companion secure and private?
Absolutely. All data is encrypted, and access is limited to authorised team members and invited family contacts. We comply with UK data protection and GDPR standards.
What happens after the 14-day free trial?
You’ll have the option to continue with a paid plan. There’s no automatic charge and no credit card is required during the trial.
What’s your cancellation policy?
We ask for 24-hour notice for any cancellation. Missed or late-cancelled sessions may be charged depending on your plan.
For Families
How does NextSteps Companion help families during planning?
It brings everyone together in one shared space — helping you track tasks, contributions, and updates so nothing is missed during an emotional time.
Do I have to download the app to participate?
Not necessarily. You can join through a simple invitation link sent by the funeral home or family member and access the case from your phone or desktop.
Can multiple family members access the same case?
Yes. The funeral home or family member can invite as many family and friends as needed to view progress, share information, or approve details.
For Vendors and Partners
How do vendors like florists or caterers use the app?
Vendors receive invitations to specific cases, where they can view service details, delivery times, and upload confirmations — reducing back-and-forth calls and errors.
Is there an extra cost for vendors?
No. Vendors participate at no additional cost — they simply receive secure access through the invitation link provided by the funeral home.
Can multiple vendors access the same case?
Yes. The funeral home or family member can invite as many vendors as needed to view progress, share information, or approve details.
General Questions
Can I use NextSteps Companion outside the UK or the US?
While originally developed for funeral homes and families in the UK and US, NextSteps Companion is designed for global use and can be accessed from any country in the world.
What kind of support do you offer?
We provide onboarding assistance, training videos, and optional live walkthroughs. Our support team is always ready to help you go live confidently.